Gas

  • National Grid
    718-643- 4050; nationalgridus.com
    Special services for the elderly and disabled, call 718-403- 2171.

Electricity

  • Con Edison
    800-75- CONED (800-752- 6633); coned.com
    Consumer Appeals Line, call 718-390- 6292
    Customer outreach advocates, call 800-293- 5680.
  • ESCOs
    877-MOVE- 234 (Con Edison's automated PowerYourWay line); chooseenergy.com

Telephone

  • AT&T
    800-288- 2747; 800-222- 0300;
  • MCI 
    1-888- 624-5622; 800-444- 3333; mci.com
  • Time Warner Cable
    718-816- 8686; timewarnercable.com
  • Verizon
    800-VERIZON (800-837- 4966), 800-974- 6006 for customers with disabilities; verizon.com
  • CREDO
    800-411- 0848; credolongdistance.com

Cable

  • Spectrum
    844-287- 8405; www.timewarnercable.com
  • Verizon FiOS
    888.516.6258; fios.verizon.com
  • DISH Network
    855-713- 3502; dish.com
  • DIRECTV Satellite TV
    800-490- 4388; www.directv.com

For Help with Disputes
Gas, Electric, Phone or Cable TV complaints, call 800-342- 3377.
Gas or electric Shutoff, call 800-342- 3355.

Home Energy Assistance Program (HEAP),
call 800-692- 0557.
Online, go to www.dps.ny.gov.